Stage Compliance Portal

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Stage Certification FAQ's

Q. Do all Stage suppliers need to have GS1-128 labels certified?
Yes. The Stage barcode requirements are applicable to all suppliers.
Q. Which formats are Stage suppliers required to certify?
For GS1-128 shipping labels, suppliers should certify each format they intend to use when shipping merchandise to Bulk-by-Size, Pre-Pack Bulk, and Pack-by-Store.
Q. We have multiple ship/production locations which use identical printed labels. Do we need to send in samples from all locations?
Yes. Test samples for GS1-128 are required from all ship/production locations. Due to differences in material, equipment, software, and training, it is very common for differences in print quality and compliance. Certification by ship location illustrates your company's comprehensive ability to meet Stage barcode requirements.
Q. If we are using a service bureau, does my company still need to certify?
Yes. Supplier certification for GS1-128 serves multiple purposes. Most importantly, Stage wants suppliers’ shipping locations to demonstrate their ability to comply with the requirements. Every certified sample is archived for future comparison against future barcode non-compliance. During the registration process, primary and secondary (optional) contacts are requested so communications involving future supply chain disruptions may be communicated to the appropriate individual(s) within each company.
Q. Can we send in mockup test samples?
No. Actual live samples are mandatory. In order to evaluate compliance, only actual carton labels must be submitted for testing.
Q. What is the turnaround for test results?
Suppliers will receive e-mail results within 3 business days of receipt at Bar Code Graphics. Payment by check may delay results by 24 hours.
Q. How do I know if my test submissions were received?
We recommend suppliers send sample submissions using a shipping method that enables shipment tracking and delivery. Please do not call Bar Code Graphics checking to see if your package has been received, unless it has been more than 24 hours since your tracking information indicated a package was delivered.
Q. If a particular submission does not pass certification, how will I know how to rectify the problem(s)?
Evaluations that do not pass certification will be accompanied by an issue summary, an ANSI/ISO print quality scan report (for barcode issues), a digital image, and corrective actions. Suppliers are required to re-submit samples until a particular label format is deemed certified.

Supply Chain Violation Research
This web portal enables Stage suppliers to access support documentation for supply chain violations. When a violation occurs, an e-mail notification will be transmitted to the designated address within an organization if information is previously provided during registration. Suppliers may also research specific violations directly from this portal.
Q. Why are multiple contacts listed?
As part of the online registration process for certification, suppliers will be prompted to identify their specific Sales, EDI, Shipping, and Transportation contacts. In the event of a supply chain violation, the relevant contact will receive an email notification with supporting documentation. Ideally, these individuals will be able to promptly correct any noted issues to minimize continued violations.
Q. I received a non-compliance notification. Who can I contact to help me understand the issues?
If you require additional information or explanation on your GS1-128 violations, please email or call 800-662-0701 x310.